We try to make Christmas as easy as possible for our amazing customers. Here you can find out all the useful information we have surrounding our Christmas 2023 operation.

Delivery DATES

For guaranteed dispatch before Christmas 2023 the latest you’ll be able to place an order is: December 17th 2023 before 2PM. We will still be dispatching orders after this however we cannot guarantee delivery by Christmas. If you place an order between December 18th & January 1st 2024, your package may not be dispatched until at least January 2nd 2024. This is due to our Warehouse & Logistics teams taking a well earned break over the holidays. We apologise for any inconvenience this may cause, however, once we’re back, we’ll be working hard to get your orders out as soon as possible!

Returns Policy

We’ve got some good news for those of you who are looking to buy gifts this year! Any orders placed between December 6th 2023 & December 24th 2023 will receive an extended returns period that runs up until January 31st 2024. This gives you plenty of time to organise a return should you need to. For more information along with the Terms & Conditions of our Returns Policy click here.

Opening hours

If you need any additional questions answering regarding our Christmas 2023 Operations, then please do not hesitate to contact us on 0800 292 2005 or get in touch via our Contact Us page.