Dear Vee Dub Customers,
With regard to the recent government easing of lockdown, non-essential retail is now allowed to reopen as long as appropriate measures are in place. Since the start of the pandemic our reception area, found at our warehouse near Sileby, has been closed in order to keep our customers and staff safe.
We are writing this post to keep our valued customers informed of the decisions that we make. Although we are extremely happy that retail is once again being allowed to welcome back people in person, due to some exciting news that we will be announcing soon, we have decided to keep our reception closed. This means that you still can’t visit us to make an order in person, instead you must place the order online for click and collect or select a delivery option.
Why aren’t you Re-Opening your Reception?
Firstly we would like to say that this should have very little impact on the way that you can purchase products from Vee Dub! You can still place orders to click and collect on our website or you can call us on 0800 292 2005 to make a purchase.
There are several factors that have contributed to our final decision of keeping our reception shut, the main one being that we have some massive news that’s just around the corner! We can’t wait to tell you all about it, however that is still a few weeks away currently.
How do I Click & Collect?
It’s very simple to click & collect your order, firstly go to place an order as usual on the website, once you’re happy with your basket go to the checkout and select Click & Collect from the delivery options. As long as we have the product in stock and you collect it within our opening hours (Mon-Fri 9:00 – 17:30) we can have it prepared for you on the same day! Due to Covid-19 you will need to call when you arrive at our premises, a member of our team will then bring your order onto our forecourt for you to take away. Please let us know when you plan on collecting so we can have your order ready!
How Long will Delivery Take?
Our fastest shipping service will get your item to you within 2 working days. There is a 14:00 cutoff on the day of purchase that means if you place an order after this time then it will be classed as being made on the next working day.
Overall we hope that our decision has as little impact on your shopping experience at Vee Dub Transporters as possible. Make sure to keep an eye on our social media channels for an exciting upcoming announcement!
All the best,
The Vee Dub Team